Description:

• Your organization creates value for customers through a series of activities. Ensure you and your team are at your most productive by understanding the processes you are part of and redesigning them to enhance your organization’s performance.

Objectives:

• Plan a business process improvement
• Analyze a business process
• Redesign a business process
• Implement a redesigned business process
• Continually measure, monitor, and adjust a business process

Outline:

• Understand business process improvement
• Plan a process improvement
• Analyze the process
• Redesign the process
• Implement the new process
• Continually improve the process